AT&T’s Missed Opportunity




It's awesome, but is it cool enough to tolerate a bad cellphone carrier?

It's awesome, but is it cool enough to tolerate a bad cellphone carrier?

iPhone, iPhone, iPhone – some days that’s all I seem to hear. But underneath all the chatter I also hear this ongoing thread: “I wish Verizon had the iPhone because AT&T’s network is just plain awful”  or “I want an iPhone but not with AT&T” or in a boon for Blackberry “I wanted an iPhone but AT&T’s network blows, so I got a Blackberry on Verizon”.

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It’s About the Business Not About the Technology




Summer Camp, or Bar Camp, events can be incredibly useful and informative.

Summer Camp, or Bar Camp, events can be incredibly useful and informative.

Recently an informative and interesting technical event on virtualization provided confirmation for a truism about technology and business. First and foremost technology is only a means to an end – not an end in itself.   Of course this observation isn’t limited to my technical colleagues because business people can become just as enamored with the “technology du jour” as any hardcore technologist.

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New Technologies Create New Opportunities




The Chez Pascal food truck brings tasty food to a location near you.

The Chez Pascal food truck brings tasty food to a location near you.

It’s not very often that a new technology comes along and is immediately embraced and put to use by small businesses.  The fax machine was one such technology and it was huge boon for small businesses. Now Twitter is the  new technology that small business are embracing enthusiastically. Still, the first reaction whenever I mention Twitter is “I don’t care what somebody has for lunch”. You know what, neither do I most of the time, that is unless it’s a really good lunch like @chezpascal.

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7 Social Media Rules of Thumb




The Famous french sculpture La Pouce by César Baldaccini

The Famous french sculpture La Pouce by César Baldaccini

Despite countless blog posts and multiple books on how to use social media, people new to the medium still have questions. So here’s my seven social media rules of thumb relying heavily on the classic Journalistic Heuristic of who, what, where, when, why and how.

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Is Troubleshooting Becoming a Lost Art?




The logo of Naval Submarine School

The logo of Naval Submarine School

I recently helped solve an intermittent network/server problem for a client. This problem had been confounding the IT staff of this firm for quite a while and although this wasn’t why I was on site it was impacting my ability to complete my specific consulting  work. So I stepped in and started troubleshooting the problem in hopes of getting it fixed so I could get back to work.

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