Posts Tagged IT

The Importance of Labeling

Recently I was labeling some bulk spices in the kitchen larder using a P-Touch Labeler  – can you tell the difference between fennel seed and caraway seed, well neither can I without a label -  And I thought about the times, places, whys and whens I’ve used a P-Touch Labeler and what I put on those labels. Of course [...]

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Thoughts on Sales Engineering

Sometimes I’ve heard Sales Engineers nicknamed “sales preventers” because  they understand why a product isn’t a good fit for a particular client’s needs preventing a potential deal. Knowing when and how to highlight a potential deal’s issues requires a delicate balance. and good communication skills.   Your job is to help support the sales effort but you also have to be aware [...]

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Managing Costs vs. Solving Business Problems

I recently read an interesting McKinsey Quarterly article on Managing IT during a downturn. IT spending and costs, like so many business functions, wax and wane with business cycles. Spending increases gradually over time before a shock or other external event occurs requiring significant and rapid cost cuts. The current downturn is no different but what [...]

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Documentation, or thoughts on IT’s biggest nemesis

In a previous professional role I had the opportunity to meet and advise businesses of all sizes on their IT operations. I noticed something common to almost all organizations was a lack of adequate documentation. And by adequate I’m not talking about beautiful 4-color large format Visio logical and functional schematic diagrams, although those are [...]

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