Posts Tagged Navy

Clients are like 3-year-olds! Treat them accordingly!




Even though you know kids will cry, you still tell them no. And you should handle clients the same way.

Even though you know kids will cry, you still tell them no. And you should handle clients the same way.

For those of you who manage clients this is not exactly news. As a parent of a 3-year-old, I recently realized there were many parallels between parenting a 3-year-old and managing clients.

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Leadership always matters, especially in the Military




In the Navy I worked for a variety of commanding officers. All of them career officers and all of them wanted to have successful commands. But what was striking were the differences of leadership in how they sought to achieve that success.

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