Posts Tagged Client

Is Troubleshooting Becoming a Lost Art?




The logo of Naval Submarine School

The logo of Naval Submarine School

I recently helped solve an intermittent network/server problem for a client. This problem had been confounding the IT staff of this firm for quite a while and although this wasn’t why I was on site it was impacting my ability to complete my specific consulting  work. So I stepped in and started troubleshooting the problem in hopes of getting it fixed so I could get back to work.

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Using Obsolete Skills Can Be Fun




This is the classic tool that connects the wires of your phone system or ethernet cable.

This is a classic Punchdown Tool that connects the wires of your phone system or ethernet cable by "Punching" them down to make the connections.

No matter how hard you work to acquire them, some skills eventually become obsolete. But even obsolete skills get dusted off occasionally.  And it’s interesting when those formerly needed skills, that you haven’t used on a daily basis, suddenly become useful at the oddest times and in the oddest places.

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