Posts Tagged Navy

New Technologies Create New Opportunities

The Chez Pascal food truck brings tasty food to a location near you.

The Chez Pascal food truck brings tasty food to a location near you.

It’s not very often that a new technology comes along and is immediately embraced and put to use by small businesses.  The fax machine was one such technology and it was huge boon for small businesses. Now Twitter is the  new technology that small business are embracing enthusiastically. Still, the first reaction whenever I mention Twitter is “I don’t care what somebody has for lunch”. You know what, neither do I most of the time, that is unless it’s a really good lunch like @chezpascal.

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Is Troubleshooting Becoming a Lost Art?

The logo of Naval Submarine School

The logo of Naval Submarine School

I recently helped solve an intermittent network/server problem for a client. This problem had been confounding the IT staff of this firm for quite a while and although this wasn’t why I was on site it was impacting my ability to complete my specific consulting  work. So I stepped in and started troubleshooting the problem in hopes of getting it fixed so I could get back to work.

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Using Obsolete Skills Can Be Fun

This is the classic tool that connects the wires of your phone system or ethernet cable.

This is a classic Punchdown Tool that connects the wires of your phone system or ethernet cable by "Punching" them down to make the connections.

No matter how hard you work to acquire them, some skills eventually become obsolete. But even obsolete skills get dusted off occasionally.  And it’s interesting when those formerly needed skills, that you haven’t used on a daily basis, suddenly become useful at the oddest times and in the oddest places.

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Clients are like 3-year-olds! Treat them accordingly!

Even though you know kids will cry, you still tell them no. And you should handle clients the same way.

Even though you know kids will cry, you still tell them no. And you should handle clients the same way.

For those of you who manage clients this is not exactly news. As a parent of a 3-year-old, I recently realized there were many parallels between parenting a 3-year-old and managing clients.

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Leadership always matters, especially in the Military

In the Navy I worked for a variety of commanding officers. All of them career officers and all of them wanted to have successful commands. But what was striking were the differences of leadership in how they sought to achieve that success.

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